Give your team the skills and confidence to support colleagues with their mental health. Our two-day Mental Health First Aid course leads to the Qualsafe Level 3 Award in Mental Health: Workplace First Aider — an Ofqual-regulated qualification.
Over two days you will learn how to recognise when someone may be facing a mental health challenge, hold a supportive conversation with confidence, and guide them towards the right professional and workplace help.
Who Is This Course For?
- Designated workplace mental health first aiders
- Line managers and team leaders
- HR, people and wellbeing staff
- Health and safety leads
- Community group organisers and small business owners
What Is Covered?
- Mental health fundamentals and the role and boundaries of the workplace mental health first aider
- Recognising stress, anxiety and depression
- Understanding more complex conditions, including PTSD, psychosis, bipolar disorder and eating disorders
- Responding to a mental health crisis, including recognising self-harm and suicidal thoughts
- Active listening and holding supportive, non-judgemental conversations
- Signposting to professional and community support
- UK workplace responsibilities and building a mentally healthy workplace culture
- Supporting a colleague’s return to work and reintegration
Key Features of the Course:
- A two-day qualification course, running 9:00am – 4:00pm each day
- Leads to the Qualsafe Level 3 Award in Mental Health: Workplace First Aider (RQF), regulated by Ofqual
- Assessed by a simple multiple-choice exam — no written assignment
- Certificate valid for 3 years
- Available as a public course, or delivered on-site at your workplace for groups of up to 8 learners
Equip your workplace with trained mental health first aiders and build a culture where people feel able to speak up and get support early.
Not Sure This Is the Right Course?
Mental health first aid complements, rather than replaces, physical first aid cover. For workplace injury and illness response, see our one-day Emergency First Aid at Work and three-day First Aid at Work courses. Training several staff together? In-house delivery brings this course to your workplace.
Frequently Asked Questions
Is a mental health first aider a legal requirement?
Not currently — but the HSE expects employers to consider mental health within their duty of care, and thousands of UK employers now train designated mental health first aiders alongside physical first aiders as best practice.
How is this different from a physical first aid course?
Instead of CPR and bandages, you learn to spot the early signs of poor mental health, hold a confident, non-judgemental conversation, and signpost colleagues to the right professional support — plus how to respond in a mental health crisis.
How many mental health first aiders should we have?
A common approach mirrors physical first aid: at least one trained person per site or team, with more in larger or higher-pressure workplaces. We can help you work out sensible cover for your headcount.
Is there an exam?
There is a straightforward multiple-choice assessment at the end of the course — no essays or role-play exams. Your trainer prepares you fully during the two days.
How long is the qualification valid?
The Qualsafe Level 3 Award is valid for three years. We recommend refresher training before expiry to stay current with best practice.
